ISO 9001 QUALITY MANAGEMENT SYSTEM
Definition of ISO: ISO is the short spelling of the 'International Organization for Standardization', the International Organization for Standardization, founded in 1947,
headquartered in Geneva, Switzerland, with more than 160 member countries, the establishment of all ISO standards through its committees and members. It contributes to the
world industry, trade, producers, consumers and other related parties by ensuring development. Different standards developed for similar technologies in different countries
or regions are sometimes used as "technical barriers to trade". The most important function of ISO today is to eliminate such technical barriers to trade by preparing internationally
accepted standards such as ISO 9000 quality management standards and other product standards.
The ISO 9001 standard is also a quality management system standard created and developed by ISO. Organizations apply an internationally accepted quality management system by taking
these standard conditions as reference in their activities. It gives its customers the assurance that the continuity of the product and service quality of the organization can be
ensured with a management approach that is directed and managed in accordance with the standard conditions of its products and / or services.
ISO 9001: It is a standard that defines an effective quality management system. When the organizations meet the requirements of this standard, they can apply to the certification
bodies and obtain the ISO 9001 certificate if the results are suitable as a result of the conformity assessment. The authorization to issue these documents is given to the accreditation
bodies of the member countries of the IAF (International Accreditation Forum). accreditation authority in Turkey TURKISH ACCREDITATION AGENCY (TÜRKAK) is a given. TÜRKAK authorizes
certification bodies that meet the necessary qualifications and conditions to issue accredited certificates. ISO 9000 series standards are a set of standards published by ISO that
guide the establishment and development of the quality management system in order to increase the customer satisfaction of organizations / organizations. The ISO 9001 Standard is the
standard that defines the conditions necessary for the establishment and implementation of Quality Management Systems by organizations / organizations and is subject to certification
audit.
The ISO 9001 standard is reviewed by the relevant committees of ISO every 5-8 years, and the necessary revisions are made and re-published by taking into account the opinions and
needs of the practitioners from the field.
Benefits of ISO 9001
• Increasing the quality awareness of the employees,
• Increasing the market reputation of the business (prestige),
• Differentiation from competitors in marketing activities,
• To be able to benefit from the commercial advantages of obtaining an internationally valid quality certificate (proving the quality for
export with a document),
• Increasing customer satisfaction and customer loyalty,
• Ensuring that the organization is cautious against possible risks,
• Providing an accountable system information for errors that occur,
• Reducing error rates, wastage, rework,
• Ensuring that input, production and final controls are made effectively,
• Providing convenience in the selection, evaluation and follow-up of suppliers,
• Facilitating the determination and distribution of internal authorities and responsibilities,
• Creating documentation (infrastructure) that will ensure standardization of business activities,
• Establishing the infrastructure that will ensure that historical records are kept regularly,
• To be able to make situation analysis in line with data and statistical measurements and to use these analysis results in future
decisions,
• An important step towards institutionalization has been taken.
TS EN ISO 9001 QUALITY MANAGEMENT SYSTEMToday's world has become very small and great developments in information, technology and communication have pushed
societies to a fierce competition and an economic race where new developments are experienced every day. To survive in the current world order, it will be possible to provide
products and services in accordance with customer needs and expectations in all sectors. This will only happen through the effective implementation of the Quality Management
System, which covers all stages from the design stage to production, marketing and after-sales services in the organizations and adopts continuous improvement as a principle.
Today, ISO 9000 Quality System standards in Quality Management System have become international standards that find and develop the most application areas since their publication
in 1987. TS-EN-ISO 9000 Quality standards Series.
TS EN ISO 9000 SERIES: TS EN ISO 9000 standards consist of three basic standards. These;
• TS EN ISO 9000 quality management systems-basic principles, terms and definitions
• TS EN ISO 9001 quality management systems-conditions
• TS EN ISO 9004 quality management - the quality of an organization - a guide to achieving sustainable success.